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Posts Tagged ‘Operative Dashboard Client Summit’
lbrown

Is Your Comp Plan at Risk?

May 18th, 2011

Hey CROs – Is Your Comp Plan at Risk?

The online media buying and selling process has changed – direct relationships with agencies and buyers has been reduced by the proliferation of ad networks, ad exchanges, social media platforms and RTB players that have cropped up en mass over the past twelve years, aiming to compete with a publisher’s direct sales channel.  Forrester research estimates that 30% of ad spending will be done via DSPs and RTBs in 2011, while Google estimates that more than 50% of online advertising will be done via these platforms over the next few years.

What does this mean for CROs at online publishing companies?  It means your compensation plan could be at risk.  If you are a CRO or senior digital media sales executive today, you are no longer competing head to head with other publishers to win the big RFPs.  Rather, you are competing with something much faster, and with a different skillset than your human sales team – you are competing with MACHINES.

Many of you have already embraced, or will embrace, this machine-based buying process.  You will compete with yourselves for inventory, most of the time by accident, because you lack visibility into the true value of your impressions.  In addition, many of you will compete or are already competing with machines today.  DSPs, exchanges and RTB players have the power to buy the same or very similar audiences, to the ones you represent today.  Your high reach, high frequency inventory, which used to be the reason you were so successful is now under fire by the machines and, because of this, the direct sales model of today and tomorrow is at risk.

Your revenue is at risk.

The way you and your sales people get compensated for deals will breakdown, if it has not already.

So how do you compete with something that’s faster than you, smarter than you, and doesn’t need sleep in order to be effective?

To hear what some of the leading online publishers think, come hear our presentation at the iMedia Agency Summit in Bonita Springs, Florida on Monday, May 23rd.

Operative is hosting the Publisher’s Breakfast and will lead an enlightening, engaging conversation about the shift in online media buying and selling, and how these shifts are impacting, or will impact, your company’s revenue and compensation plans.

To help support the discussion, we brought together four of the “founding fathers” of online media – four gentlemen who are arguably the most recognized, well-respected thought leaders  in the field of digital ad sales. We invited them to participate in a pre-event Q&A and were pleased to even get on camera.  Our esteemed cast of characters includes:

  • Nick Johnson from NBC Universal
  • Kevin Arrix from MTV Networks
  • Mark Westlake from Techmedia Network
  • Brian Quinn from Triad Digital Media

During the session, you will hear this group talk about three things that publishers need to improve in order to grow their direct sales teams and drive more revenue through the channel.

These include:

1)    Plumbing – Compared to the machines, the current pipes that run water through publisher infrastructure are old and rotting – systems are fragmented and decision-making is hindered.  Imagine an Old Victorian water system, where every time there’s a leak, an entire street needs to be dug up in order to identify and locate the issue.

2)    Inventory – Inventory continues to become more complex to manage and understand, and often comes from multiple data sources. It’s rare that a seller knows exactly how much inventory is available for a segment, target or piece of inventory at the time of proposal.  That’s unacceptable.

3)    Product Packaging – It’s hard to create meaningful packages to takes to customers and impact your average price given issues 1 and 2.

We hope to see you next week at the iMedia Agency Summit…!

iMedia Agency Summit Publisher’s Breakfast Details:

-       Date: Monday, May 23d

-       Time: 8:00 – 9:00 a.m. EST

-       Location: Hyatt Regency Coconut Resort & Spa, Bonita Springs, Fl.

-       Room: Blue Heron Room

 

mquillinan

Operative Client Summit…Operative.One in Action. What IS Operative.One?

January 21st, 2010

one_logo

What IS Operative.One?

Operative.One is the NEW brand for our solutions philosophy- the concept that media companies need to utilize multiple pieces of the value system in order to sell, execute and bill digital advertising (CRM, Ad Servers, Finance/Billing, Audience Targeting, Pricing/Rate Card, etc), and that all of these fragmented solutions need to feel as “one”.  It is Operative’s job to make it feel like one…To help our clients become easier to do business with.  Therefore, the “Operative.One” brand will be the umbrella for all future business solutions.

mquillinan

Thank you…

June 5th, 2009
Operative Dashboard Client Summit- WE LOVE OUR CLIENTS

Operative Dashboard Client Summit- WE LOVE OUR CLIENTS

Yesterday we hosted our 3rd Operative Dashboard Client Summit at the SoHo House in NYC, where several clients spent the day with the Operative Product Team to envision product innovation.  The first half of the day focused on upcoming Operative Dashboard releases, and educating our clients as to what our developers are ruthlessly dedicated to deploying over the next several months.  The second half of the day included breakout sessions tackling issues such as: campaign management as they relate to 3rd party discrepancies, solutions to streamline the proposal/RFP process for sales, and best practices for managing partners and networks.

Massive thanks to our super clients for taking the time out of their crazy schedules to share with us and help us work toward the next milestone- One process, one data set

To see more pictures of the event, check out this URL: http://www.kodakgallery.com/ShareLanding.action?c=lefkhgf.bq3r9uqv&x=0&y=9e2rt3&localeid=en_US

Author: Categories: Uncategorized
mhard

Integrating online and offline order management

June 4th, 2009

I’m sitting here at the Operative Dashboard Client Summit at the SoHo House, thinking about several things from the ridiculous to the sublime.

First the ridiculous – the reverse dress code phenomena. I love SoHo House – been a member for 3 years although not sure why they accept a 50 year old sap like me. For the past month they’ve made a VERY big point of forbidding suits and ties. I’m struck by how times have changed so quickly. Not long ago ties were mandatory at NYC clubs, then optional, now forbidden. Most of us here – we’re about 30 in number – are tieless. Scott Maison of AARP is the lone brave soul who came not only with tie but also braces. I admit he is looking sharp and he hasn’t been kicked out yet.  

To something a bit more serious. The Operative Dashboard Summits – we do two a year – are our most exciting meetings of the year. Our most important software customers – large media players like NBCU, Reuters, FIM or Dow Jones, as well as rapidly growing sites like AARP, SmartMoney, NPM and Scholastic – come to hear about our roadmap and give feedback on priorities. It’s the best way by far for our development team to validate the direction we should go and ensure we’re investing where our customers want us to invest. The feedback and discussion has been amazing.

The greatest takeaway for me: the future of digital ad order management. Specifically the fact that we are on the cusp of having one integrated system to handle order management for the online and offline worlds. Despite the demand, there is a giant gap here that no one has been able to fill. Operative is spending the most significant portion of our development budget to enable a solution and we unveiled it today. Early stages but exciting. Consensus seemed to be excellent vision, a no-brainer path for someone like Operative to blaze…and many barriers that stand in the way of integrating online and offline worlds. Enabling the technology is the first step, but how about bridging the cultures of the different sales orgs?

I’d love to hear other thoughts about whether the time has come for this to happen.

Author: Categories: Ad Operations
mquillinan

Shocker- Campaign Management is STILL a beast for digital advertising

June 4th, 2009

Right now, in a breakout session during the Operative Dashboard Client Summit, a handful of publishers are discussing challenges around campaign management, and more importantly, 3rd party discrepancies. 

What’s the pain associated with 3rd party discrepancies?

1. Publishers LOSE REVENUE

2. They are forced to issue make-goods

3. End of month billing takes DAYS (not a simple process to reconcile)

4. Battling back and forth with the agency is time consuming and can effect the overall business relationship

Overall, the group feels that catching delivery discrepancies between the primary ad server and 3rd party ad server is cumbersome, and quite frankly, there’s no bandwidth to proactively catch these before it’s too late.  One publisher said, “If we over-deliver, we live with it. If we under-deliver, then we serve more impressions.”  Another stated that end of month billing and reconciling of these discrepancies can take “up to 2 weeks for the Finance team.” 

While real-time campaign management (or daily campaign management) isn’t totally realistic, what IS the solution?  How can publishers do a better job of catching discrepancies and  reducing the amount of revenue lost? 

Send us your thoughts on how YOUR organization is managing campaigns and 3rd party discrepancies.

Author: Categories: Ad Operations
mleo

OperativeOne

June 4th, 2009

Manu is introducing OperativeOne, the working name for our new platform and the result of a year of some serious work. We will be releasing more products based on this platform in the next 9 months then we have released in the last 9 years. There is tons of Blue Ocean here. Lots of tough BUSINESS problems in the digital media space that need to be solved that are not being addressed. We will be addressing them. Some products…Partner360, Campaign360, AdIntel..more to come.
Lots of smiles here at the Operative client summit, both from clients and a very proud team.

Author: Categories: Uncategorized
mquillinan

Ad Ecosystem- Top 5

June 4th, 2009

The Advertising Product Ecosystem….are these areas critical to your digital advertising business?

1. Revenue Analysis

2. Product Packaging Taxonomy

3. Business Intelligence

4. Ad Resource Management

5. Inventory/Yield Management

mquillinan

Who’s here??

June 4th, 2009

I’m at the Operative Dashboard Client Summit (our 3rd in the past 12 months), and can’t type fast enough to keep up with the dialogue! 

So, you want to know what movers and shakers are here to help us collaborate on future product direction?  Check out this list of digital media mavens :)

AARP

BET

Dow Jones

Fox Interactive Media

NBC Universal

National Public Media

Reuters

Scholastic

Smart Money

Top 10 Reviews

United Online

Author: Categories: Uncategorized
mquillinan

Operative Dashboard Client Summit: Q1 and Q2 Technology Updates from Manu Warikoo

June 4th, 2009

Manu Warikoo, VP Product Management, Operative

“We will continue and invest in our integration with SalesForce.com.”

“Inventory is complicated. There are lots of products out there to improve the management of inventory. We are looking to expand from a simplistic to a more sophisticated model of inventory management.”

“We, as an industry, have  moved beyond simply leveraging the ad server as the primary inventory management tool.”

“Our clients should have the choice of what tool will best help them manage inventory. We are committed to providing you with that flexibility.”

“We continue to invest in integration with other technologies.  We launched AdTech integration in April. The value of ad server integration is critical.”

Author: Categories: Uncategorized
mquillinan

Operative Dashboard Client Summit

June 4th, 2009

Morning anecdotes from Operative CEO and President, Mike Leo:

“Every company needs one process and one data set in which to run their business.”

“We are going to deliver more value for our clients over the next 6-12 months.”

“We’ve moved more people to Account Management and Support. We are absolutely dedicated to helping our clients drive revenue.”

“2/3 of all metrics that each department uses to measure their success are ‘client-focused metrics’. What do you (our clients) want us to be measured on?  How can we deliver better for you?”

Author: Categories: Uncategorized